After being on hold for 45 minutes waiting to speak with a Dyson supervisor about my lost unit, I hung up and immediately called back. This time I was on hold for 11 minutes before my call was answered by a customer service rep. I told her I needed to speak with a supervisor. She placed me on hold and then picked the line back up and hung up on me.
I then googled best vacuums of 2017, went to Amazon and purchased a $80 Bissell which is guaranteed for delivery on Sunday, December 24th.
Fuck you Dyson
Bissell 9595A CleanView Bagless Vacuum with One Pass $79.99